Sainsbury’s set to launch Click & Collect Groceries

Sainsbury’s set to launch Click & Collect Groceries

06 June 2014

Sainsbury’s is set to launch a new service enabling customers to pick up their online grocery orders from London Underground station car parks. The service, which will initially be launched from seven stations, will begin this summer. Customers who place their order before 1pm can collect it the same day.

Sainsbury’s Director of Online, Robbie Feather, said: "We are always looking at new ways to serve our customers and make their lives easier so we are delighted to launch this new service. We are confident that the combination of Sainsbury’s quality and great service combined with the convenience that this brings will be a real hit with customers."

Graeme Craig, Director of Commercial Development at Transport for London, said: "We’re delighted that Sainsbury’s has joined the Click and Collect revolution on our network. Across a range of services, we want to work with Britain's outstanding retailers, both large and small, and Sainsbury's is a fantastic addition to our list of partners."

The service will be free for July and August11 and after that will be available for all online grocery orders over £20 with a charge of just £1.99 per collection. Customers that have a Sainsbury’s Delivery Pass can use the service free of charge.2

The new service will be available at the following London Underground Stations

  • Oakwood
  • Totteridge & Whetstone
  • Woodside park
  • Leytonstone
  • Loughton
  • Debden
  • South Woodford

Over the last year Sainsbury’s online grocery business grew by 12% and reached the milestone of £1 billion in annual sales while regularly delivering over 190,000 orders each week. The retailer recently re-launched its online grocery website with improved functionality, leading to record levels of customer satisfaction. In April the retailer also launched a Delivery Pass for online groceries.

Notes to editors

  1. On orders over£20
  2. Sainsbury’s Delivery Pass Holders can use the service free of charge as long as minimum basket size is met